TRAVEL & PATIENT LOGISTICS • 24/7
Patient Travel, Transfers & Repatriation Assistance
When illness or injury changes your travel plans, TMASI Balkan can coordinate the medical, travel and logistical support you need — from local transfers and hotel accommodation to airport assistance, onward travel and cross-border medical coordination.
When a medical case changes the entire journey
A medical emergency rarely affects only the patient. Flights may need to be changed, family members may need accommodation, transport may need to be arranged, and the patient may require special assistance while travelling. TMASI Balkan coordinates these practical steps together with the medical side of the case, so the patient and family do not have to manage multiple providers, hotels, transport companies and travel arrangements on their own.
What we can coordinate
Local Transfers
Transport between hotels, clinics, hospitals, airports, ports and other locations.
Airport Transfers
Private transfer to and from the airport, including coordination around medical needs.
Special Airport Assistance
Coordination of wheelchair assistance, reduced-mobility support and other airport assistance when required.
Hotel Accommodation
Hotel arrangements for patients, companions or family members when a hospital stay changes the original travel plan.
Family & Companion Support
Practical assistance for relatives or companions when one traveller remains hospitalised.
Flight & Travel Coordination
Support with onward travel planning, revised itineraries and travel arrangements following a medical event.
Cross-Border Transfers
Coordination of patient travel or transfer to another country when further treatment or onward care is required.
Medical Support Abroad
If the patient continues to another country, TMASI can assist with arranging medical support, providers or follow-up care at the destination.
Repatriation Coordination
Coordination of the patient’s return home when medically appropriate, including the required logistics and communication with relevant parties.
Medical Escort Coordination
Arrangement of appropriate medical or travel escort support when required for the journey.
Our assistance does not stop at the border
If a patient needs to continue treatment, travel home or move to another country, TMASI can coordinate the next stage of the case. We can assist with transportation, destination medical providers, hotel arrangements, airport support and communication with insurers or assistance companies. The objective is continuity of care and continuity of the journey — without leaving the patient or family to organise everything themselves.
Support for the people travelling with you
When one family member is hospitalised, the rest of the family may suddenly need a new hotel, transport, airport arrangements or help continuing their journey. TMASI can coordinate accommodation, local transfers and travel logistics for companions and family members while the patient’s medical case is being managed.
Help from hospital to airport — and beyond
When the patient is medically cleared to travel, we can help coordinate the journey from the hospital or hotel to the airport and onward to the next destination.
- Airport transfer
- Wheelchair or mobility assistance
- Special assistance coordination
- Companion logistics
- Medical documentation coordination
- Onward transfer at destination
- Destination medical follow-up where required
One coordinated plan
- 01
Contact TMASI
Tell us where the patient is and what has happened.
- 02
We assess the practical requirements
We review the medical situation, travel plans, family needs and destination.
- 03
We coordinate the logistics
Transfers, hotels, airport assistance, travel arrangements and medical support are organised as required.
- 04
We follow the case through the journey
Our coordination continues until the agreed travel or care plan is completed.
Questions we hear most
Yes. We can coordinate appropriate transport from the hospital, clinic or hotel to the airport according to the patient’s condition and travel plan.
TMASI Balkan is a medical assistance and coordination company. Medical treatment is provided by licensed healthcare professionals and medical facilities. TMASI Balkan coordinates access to care and does not provide medical treatment directly.