How TMASI Balkan helps in Kotor
Kotor combines a UNESCO-protected old town, steep serpentine roads and a busy cruise terminal — which makes reaching the right care quickly harder than it looks on a map. One call to our coordination team is enough to start the process.
- 24/7 medical coordination by phone or WhatsApp, in English
- Assessment of your symptoms and location before anything is arranged
- Access to licensed doctors in Kotor, Dobrota, Prčanj, Muo and the surrounding bay
- Visits arranged to hotels, apartments, villas and berthed yachts where available
- Fast routing for cruise passengers with limited time ashore
- One coordinator stays with your case from the first call until it is resolved
What we can coordinate in Kotor
Every service below is delivered by licensed healthcare professionals and medical facilities. TMASI Balkan coordinates access to them.
- Doctor consultations
- Hotel or accommodation visits where available
- Diagnostics and laboratory coordination
- Specialist referral
- Hospital assistance
- Pharmacy and medication coordination
- Telemedicine where appropriate
- Insurance coordination
- English-speaking assistance
- Case follow-up
Who this service is for
Cruise passengers
Guests ashore for a single day who need an assessment, medication or documentation before the ship sails.
Hotel & apartment guests
Visitors staying in the Old Town, Dobrota or Muo who would rather be seen where they are staying.
Yacht guests and crew
Berthed vessels in the bay needing a doctor on board, prescriptions or fitness documentation.
International residents
Expats living around the Bay of Kotor who need a specialist appointment or ongoing case support.
Families with children
Parents who need paediatric assessment quickly and clear explanations in their own language.
Business travellers
Short stays where time matters and appointments need to be arranged around a schedule.
How it works
- 01
Contact us
Call or message us on WhatsApp and describe your symptoms and where you are staying in Kotor.
- 02
We assess
A coordinator reviews your situation, urgency and insurance status and proposes the appropriate route.
- 03
Care is arranged
We arrange the doctor visit, appointment, diagnostics or referral with a licensed provider.
- 04
We follow up
We check on your recovery, handle documentation and coordinate any further care needed.
Insurance coordination
If you travel with insurance, we communicate directly with your insurer or assistance company so that you can concentrate on getting better.
- Verification of your policy and coverage before care is arranged where time allows
- Requesting a guarantee of payment from your insurer or assistance company
- Preparation of medical reports, invoices and receipts for your claim
- Direct payment coordination with the provider where the insurer confirms coverage
- Clear explanation of costs when a service is not covered
- Support with follow-up documentation after you return home
Remote consultation first, where appropriate
Not every problem in Kotor requires a trip through Old Town traffic. Where symptoms can reasonably be assessed remotely, we can arrange an online consultation with a licensed healthcare professional.
- Online consultation arranged in English
- Review of symptoms and existing medical documents
- Guidance on whether an in-person examination is required
- Coordination of an in-person visit or diagnostics if remote care is not sufficient
Questions we hear most
In most cases yes. Depending on availability, your location inside or around the Old Town and the nature of your symptoms, we can coordinate a visit by a licensed doctor to your hotel, apartment, villa or yacht. If an examination requires equipment that is only available at a facility, we will arrange the appointment and explain how to get there.
TMASI Balkan is a medical assistance and coordination company. Medical treatment is provided by licensed healthcare professionals and medical facilities. TMASI Balkan coordinates access to care and does not provide medical treatment directly. Availability of home, hotel and yacht visits depends on location, time and clinical circumstances.