Montenegro · Tourists · 24/7
Medical Support for Tourists in Montenegro
One contact from the first call until the case is resolved — TMASI Balkan coordinates doctor access, accommodation visits, diagnostics, medication, hospital referral and insurance for travellers in Montenegro.
Start with one call — not a search engine
Becoming ill abroad is stressful mostly because you do not know the system. Instead of guessing which facility to visit, contact our coordination team: we assess the situation and arrange the appropriate step. One contact from the first call until the case is resolved.
- Describe your symptoms and location — we take it from there
- We tell you honestly whether you need a doctor now, later or a remote consultation
- Care is arranged with licensed healthcare professionals and facilities
- Your insurer or assistance company is contacted in parallel, not afterwards
- Documentation is prepared so your claim is not refused on a technicality
- Available 24/7, all year, anywhere in Montenegro
What we coordinate for travellers
Treatment is delivered by licensed healthcare professionals and medical facilities. TMASI Balkan coordinates access, communication and documentation.
- Doctor access
- Hotel and accommodation visits
- Telemedicine
- Diagnostics
- Medication coordination
- Hospital referral
- Insurance coordination
- Case follow-up
- 24/7 assistance
- English-speaking support
Who this service is for
Tourists and hotel guests
Holidaymakers anywhere between Herceg Novi and Ulcinj who need care without losing a day.
Cruise passengers
Guests ashore for hours, not days, who need an assessment and documentation before departure.
Yacht guests and crew
Vessels at anchor or in marina berths needing on-board coordination.
Families
Parents who need a paediatric assessment quickly and instructions they can trust.
Older travellers
Guests managing chronic conditions who need medication continuity while away from home.
Adventure and mountain visitors
Travellers in Durmitor, Kolašin and the north where distances change the plan.
How it works
- 01
Contact us
Call or WhatsApp our 24/7 coordination team from anywhere in Montenegro.
- 02
We assess
Symptoms, location, urgency and insurance are reviewed before care is arranged.
- 03
Care is arranged
Doctor visit, remote consultation, diagnostics or referral — whichever fits your case.
- 04
We follow up
Medication, reports, insurer communication and further appointments are coordinated.
Travel insurance coordination
Most travellers arrive with a policy they have never used. We deal with the insurer directly, in parallel with arranging your care.
- Verification of your policy and its conditions
- Guarantee of payment requested from your insurer or assistance company
- Medical reports and invoices prepared in claimable form
- Direct payment coordination with providers where coverage is confirmed
- Clear costs explained in advance when you are self-paying
- Support with claim documentation after you fly home
Sometimes a call with a doctor is enough
Not every holiday illness needs a clinic visit. Where symptoms allow, we can arrange a remote consultation with a licensed healthcare professional first.
- Online consultation arranged in English
- Advice on whether an in-person examination is required
- Follow-up after a visit without travelling again
- Immediate escalation to in-person care if the consultation indicates it
Questions we hear most
Contact our coordination team by phone or WhatsApp and describe your symptoms and where you are staying. We assess the situation before anything is arranged, so you do not have to guess whether you need a pharmacy, a doctor or a hospital.
TMASI Balkan is a medical assistance and coordination company. Medical treatment is provided by licensed healthcare professionals and medical facilities. TMASI Balkan coordinates access to care and does not provide medical treatment directly.